eBags Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


eBags
BizRate Certified Ribbon Customer Certified
Over 250,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of eBags


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
A huge variety of bags to choose from.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
I love the bag I bought, my mother in-law even said something to me and I told her were I bought it. I will be back again to buy more bags.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 3  Products Met Expectations
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Online Shopper
07-07-2009
I was disappointed in quality but not enough to send back via my expense.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
07-07-2009
One of my purchases arrived 5 days late. From the tracking info, it seemed to have gotten lost in shipping for a while, but did turn up on my front porch yesterday.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
07-07-2009
Backpack was listed as a computer backpack. I contacted customer service chat to confirm it was a computer backpack because the description was very poor. Customer chat said it was. It was in fact not a computer backpack, and it was described... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
eBags has come through repeatedly with good products at good prices.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
Love the website. I really like that you include the dimensions of the bags...that is a huge help. More photos of the purses would be a benefit. Appreciate the coupons. Easy check out. Fast shipping. Love it!! Will definitely shop with you again.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
I love my handbag.....thanks :o)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
Great company with super products!!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-06-2009
I am happy with eBags, I am still awaiting my last purchase though.