Home > Store Ratings > Eastbay

Eastbay Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Eastbay
Customer Certified
Over 800,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.6
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Eastbay

Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		gengirl
11-19-2009
Unfortunately, I had already placed the order before learning that the shoes only came in B width - a fact that was not included in the product description.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		aussie
11-19-2009
Fast delivery easy to track
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Gerard214
11-19-2009
Always a pleasure and fun experience!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		A Holton
11-19-2009
Love shopping for sports wear on Eastbay!!!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Online Shopper
11-19-2009
Nobody is able to tell how long will take an international shipment
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		squeeker
11-19-2009
I enjoy ordering from Eastbay as I have several(7) kids in sports and this is a good way to get what we need as we live in rural Montana and do not have the availability of large department stores or sports stores close by.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-19-2009
4got to put in the code for free shipping;thought it might automatically be done for me but it wasn't - will learn my lesson for next time.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		gravelpit75
11-19-2009
good transaction
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		wayne
11-19-2009
Very surprised how quickly the items where delivered. I appreciated the support that I recieved from Eastbay
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
11-19-2009
I have always been happy with my purchases from eastbay. They have an excellent selection of gear for every sport.
1  |  2  |  3  |  4  |  5  |  …