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Eastbay Reviews

04/07/2013
Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.
Circle of Excellence - Eastbay

2012 Winner

Circle of Excellence

2 years

Eastbay Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 92% 91%

Neutral

 3% 3%

Negative

 6% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.4 out of 10

Variety of Shipping Options:

8.4 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.0 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

9.0 out of 10

Customer Support:

8.8 out of 10

Product Availability:

8.8 out of 10

Returns Process:

7.5 out of 10

Recent Reviews for Eastbay

Showing 1 - 10 of 13232
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    Shipping usually kills it for Australian customers though with 20% off it's great!
  • Ratings for the site & Shopping Experience
    Mar 30, 2013
    This review is "highly" satisfied with the purchase experience at Eastbay.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    The wrong shorts were included in my order.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Mar 16, 2013
    This review is "quite a bit" satisfied with the purchase experience at Eastbay.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    This review is "somewhat" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Eastbay.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    On-Line shopping at its best !!!
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