Altrec Customer Reviews

Store Details

Store Ratings* Summary


Altrec
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of Altrec


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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AR
02-08-2010
The mountain hardware fleece I purchased was quite a bit larger than expected. I purchased a mens XL previously and it was too tight and short. I purchased a mens XXL which was way too big. I wish there was a size inbetween the two.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-08-2010
unfortundately, Altrec was not able to fill my order, so I am unable to complete this survey.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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LisaC
02-08-2010
Recently found Altrec and will be back!
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 4 Customer Support
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Needacoat
02-07-2010
I ordered a coat and they sent me a book bag which I didn't order. When I called they told me that the person who ordered the book bag most likely got my coat and there were not any of the coats left to send me.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
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morob
02-06-2010
I ordered the product on January 19th and the product was not delivered until Feb. 2nd. The link to follow order status was not updated and even though it shipped Fed X ground it took over a week for it to be delivered. Happy with item purchased.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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cold in WI
02-05-2010
I am very happy with my most recent purchase from Altrec. The jacket is warm without being bulky.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-05-2010
Very, very, very slow to process, ordered Jan 21, received Feb 5.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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Terry B.,
02-05-2010
I am very satisfied with the product and the staff. It took a little longer to deliver, but came from Portland Or. to Pekin IL
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Carly
02-04-2010
I was concerned as I'd never purchased from Altrec and was diverted to it from the retailer but it went very well.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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JD
02-03-2010
I'm satisifed with my purchase but why does it take up to 6-8 business days to process payment?