Altrec Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Altrec
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.7
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Altrec


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-02-2009
The item I ordered was shipped and delivered promptly. I'm happy.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
07-01-2009
Had size 11 after a long wait; this 11 is more like 12, way too big since I wear 10 to 10.5 normally depending on shoe type. They should actually measure the size against others. When I compared this pair with my other size 11, it is indeed BIGGER.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
07-01-2009
shipment took way too long..product was good, but waited too long..next time, more likely to find it in a store & travel to store to purchase
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
I really like the delivery service.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
I was really satisfied with my experience online with altrec! The ease of placing the order,the shipping within a week it they arrived. Great!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-29-2009
I already filled this out once.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
Now that I know about altrec I will be checking there website more often.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-28-2009
Took longer than expected to receive item and no information at first regarding tracking. Tried to track and indicated no information. Ordered similar item at other site and got lot sooner.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 5  Products Met Expectations
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Online Shopper
06-28-2009
Giving me the opportunity to receive a 20% discount on "non-sale" items doesn't mean much when almost everything is "on sale." Especially Carhartt items where all 480 items are "on sale!"
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-28-2009
jacket too large, will need to return. I did not receive the jacket until Friday, 6/26.