Universal Mania Customer Reviews

Store Details

Store Ratings* Summary


Universal Mania
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.6
On Time Delivery: 9.1
Customer Support: 7.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Universal Mania


Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 4 Customer Support
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Sam
11-10-2009
sent email about items not received, have not had response. item is sold a with case, chip and touch screen wand elsewhere that were not included. If I have to pay a little to get them I will keep the camera. appreciate response to situation.
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Ecolatic
11-10-2009
The shipping charges were more expensive than you say at begining.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 4 Customer Support
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debz
10-20-2009
If you have to change a order it seems to take forever for universal mania to reply
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
10-16-2009
I needed to buy more parts and I sent a mail making some questions. First mail they responded. Then never more. I bought just half what I needed.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Stan
10-14-2009
My Order 1254768095 on 10/4/09 and confirmed on 10/05/09. charges were . I recieved E-mail from M.Simmons informing of delays in shipment and offering Order cancellation. (E-mail on 10/08/09) I made 24 phone call were not answered and E-mails...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-12-2009
Very pleased with the service from your company.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
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ken
09-24-2009
Good Quality, Good Service
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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art
09-04-2009
I have had a theft on credit car no. since i placed a order with you on line are you sure about your security?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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DEBZ
08-28-2009
THANK YOU