Outdoorplay.com Customer Reviews

Store Details

Store Ratings* Summary


Outdoorplay.com
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.4
On Time Delivery: 8.9
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Outdoorplay.com


Overall Rating 3 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
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Jim
11-17-2009
There are no instruction with the Kayak hanging system I bought. For nearly $60 I did expect at least some kind of instructions on how to install the system. I am not even sure it came with everything it was supposted to have. I may return this...
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Nabo
11-01-2009
The kayak was delivered with several scratches and a dent on the bottom.
Overall Rating 8 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Freddie
10-31-2009
The international mail costs to Oz are very costly ! Yet that said buying two pairs of teva made it more cost efficient...Thanks for the smarter tight mail package into the deliery box.Freddie :)
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Energetic777
10-20-2009
I am impressed with the design. I invented a hitch system that is was able to tow 17 foot canoe behind the mountain bike. Which is the only flaw in this particular design. I live in NH and the hills cause me to go the excess of 25 to 30 mph.
Overall Rating 5 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Kurt
10-15-2009
I was initially shipped the wrong kayak (a 12' instead of a 14'). Normally I wouldn't balk about receiving an incorrect item but it was incredibly cumbersome to rewrap and return such an item. For shipment of big items Outdoorplay should do a...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ponydr
10-08-2009
I was looking for books on kayaking and they have a good selection and shipped promtly.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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SusieMac
10-05-2009
Easy to use site, wide selection, good prices, quick ship.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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JosephM3
09-30-2009
Product description could be better.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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bikingken
09-25-2009
Great prices and all items were in stock and shipped in a timely manner.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
09-08-2009
I am satisfied with the purchase from Outdoorplay.com. However, I have one complaint. If we customer return within a week after the receipt, we want to be excused from owing 15% restock fee.