scuba.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

scuba.com

Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 8.9
Customer Support: 8.8
Products Met Expectations: 9.3
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of scuba.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I ordered 2 lycra dive skins (Lg & XL) because I wasn't sure which size ould fit best. I returned the one I didn't want.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
8 days is alot longer shipping time than other items I have ordered from scuba.com. Not real pleased with the fedex/post office combination. liked it better when it just came post office all the way.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
Very easy to order, good deal on gear. Top quality and fast shipping.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-18-2009
I have always been satisfied with Scuba.com service. They substituted an item that was 30+ days back ordered, but only after confirming this was acceptable.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
All is good, great camera.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
Good web site, good gear.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
Excellent product but I would have like the white palmed gloves better.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-09-2009
very satisfied with purchase,no problems ,excellent service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
I ordered two online orders about 15 minutes apart. I would have thought they would have been combined and shipped together. A suggestion would be to monitor orders and see if they could be combined to save money on shipping charges.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
09-13-2009
Item showed as in stock when order was placed, yet was placed on backorder the next day. Better inventory tracking synched with their website is the only suggestion I have.
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