skates.com Customer Reviews

Store Details

Store Ratings* Summary


skates.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of skates.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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crazy mike
11-23-2009
Destinie, age almost six, skates extremely well. The first day she wouldn't take them off. We go out every Wednesday night. Being gandpa is the bollocks. thanks. tm
Overall Rating 4 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
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geneo
11-19-2009
Skates.com where out of stock with my product, but after speaking with customer service gentlemen made me fell a little better. Dont remember his name but was very helpful, took almost two weeks for delivery; happy it was'nt a present
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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SkateScamp
11-16-2009
I tracked the return and have not received any response from skates.com regarding a refund. I would have at least apprecieated an email confirming that they had received my skates back and were in the process of either refunding my money.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Socialbutrflie
11-14-2009
Great skates..great customer service. Thank you!
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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wildmonkeyflower
11-14-2009
1. product not as advertised 2. kept waiting on phone 3. customer service argumentative 4. expected to pay for shipping both ways on return item 5. email follow up not within 24 hours as stated
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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plant1man
11-13-2009
The buying experince was smooth.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Mary
11-10-2009
Always kept in contact by email wonderful,, Great Company liked the free shipping
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-09-2009
Great Jobs Guys!!! No problems, issues or concerns. I will definitely recommend this site to anyone
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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VALPAL
11-08-2009
BAD SERVICE FROM UPS.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bfweloborn
11-06-2009
The products I ordered was what I was looking for and needed and hey arrived on time and the poducts exceeded my expectation, thank you skates for the quick and satifying order.