Parts Express Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.2

Parts Express
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.3
On Time Delivery: 9.3
Customer Support: 9.1
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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Reviews of Parts Express

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I have been purchasing products from PARTS EXPRESS for years and have had great service or products every time! I will also purchase products from them in the future.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Very satisfied with product, installed and worked perfectly. Shipment receipt delay was carrier problem, weather, not Parts Express. Parts Express very proactive in follow up and customer satisfaction; will order again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Very Good !
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
The parts were packed terribly, all speakers had come out of there packages one had pierced the bottle of wet look, luckily it had not leaked out over everything in the box
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
My parts were easy to order and they werw delivered on time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I will definitely purchase more items from Parts Express.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I ordered a VGA to HDMI converter box.I worked with a specialist (Chat) to try and get my Panasonic 50" inch Plasma screen TV to work with my computer but to no avail. I spent a significant amount of time trying to get it to work with little to no...

Parts Express has posted a response to this review.Read full review

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The bracket was advertised to fit a 32 to 60 inch HDTV, but the bracket extended out .5 inches past the edges of my 32inch TV, making it useless for now. Too bad you don't allow more than 255 characters, or I would tell you more
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
satisfied customer overall.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Easy to order online. Received ontime & happy with purchase.
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