Parts Express Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.4


Parts Express

Over 25,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.4
Customer Support: 9.1
Products Met Expectations: 9.3
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Parts Express

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I have ordered from Parts Express before...and you folks are Grade A..
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
Once again, your parts and customer service have exceeded my expectations! Thank you so much!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
Low marks are for shipping. Return shipping via Priority Mail was only 11.95 from CA. You charged me $23 for the same mathod of shipping! That's $10 more than my actual order!! Your shipping fees are OUTRAGEOUS!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
Great shoping experiance. Good prices, good products, super fast delivery.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
very please with this transaction, one item back ordered but I am fine with that. Overall I would say outstanding experience.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
The time it took to get my order was a short one. Your not that far away.Very affordable prices. More orders to come. Thanks...
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
Great Dervice , Great catalog
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
Good Job!!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-24-2009
Excelent!!!!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-24-2009
Everything was great. I always use parts express when they have what I need. And they almost always do.
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