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Parts Express Reviews

10/05/2013
Parts Express offers a wide selection of audio, video, and speaker building components.

Parts Express Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.3 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 96% 97%

Neutral

 2% 1%

Negative

 2% 2%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

8.9 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.3 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.3 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.3 out of 10

Returns Process:

9.1 out of 10

Recent Reviews for Parts Express

Showing 1 - 10 of 1276
  • rojow
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    PLease offer free shipping on lower purchase amounts. Shipping rather steep
  • Lil west warren
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    It a good place to order form
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I just reordered a fatalpro4 inch 4 ohm speaker because you shipped the 8 ohm version w the last shipment you sent me. I certainly hope you don't repeat the error
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I bought crossover items. You need a sort by value (ohms, mH, mF) high to low, low to high. This would make selecting crossover components much easier.
  • steve
    Ratings for the site & Shopping Experience
    Sep 24, 2013
    quick and easy to order.
    Ratings After Purchase Has Been Made
    Oct 5, 2013
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 29, 2013
    Good Experience with the Internet Site. Fast to locate products and quicker to Check Out. *****
    Ratings After Purchase Has Been Made
    Oct 5, 2013
  • markv
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Add the option of having my email address as my 'log-in' name. Seems to be something that is becoming common place.
  • hoose
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    great site,terrific prices....
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Parts of site did not work, Site runs slow,Checkout asks for info that is not needed to send order
  • Kelvin Chua
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    If put in address not enough space
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