Science Fiction Book Club Customer Reviews

Store Details

Store Ratings* Summary


Science Fiction Book Club
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.2
On Time Delivery: 8.9
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Science Fiction Book Club


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-26-2009
This had turned out to be very helpful since I called to find out about a credit on my account. After the explanation of my credit the associate asked if I would like to buy any books at $9.99 each. I bought 2 more and saved myself some real money.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-26-2009
Never received the order or any information why I didn't
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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soup1967
11-26-2009
I have been a SFBC member for many years and I have always been very satisfied with the service and selection provided to me. My sincere thanks to SFBC for providing me with a great experience and giving me the enjoyment I get from reading!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Marden Romox
11-26-2009
I hated the SFBC when it first went on line! Now I LOVE it! It is well laid out, easy to use, and VERY user friendly!
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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Dy
11-25-2009
Don't mind split shipments. It is kinda like Christmas twice. But it kinda sucks when the book/item you wanted was not in the first shipment you got.
Overall Rating 10 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bill
11-25-2009
I have been a member for many years, but lately have been getting frustrated with the number of emails (at least one a day) from the club, and prices ranging from two to three times the cover prices of the same book from other sources.
Overall Rating 3 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
11-25-2009
i prefer the old return mail method
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-25-2009
site somewhat difficult to navigate. Gave very few options in any category. You really had to know what you wanted to be able to find a particular book.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Gctdiva
11-25-2009
Not sure if I like not getting the paper information with the card to return. I liked being able to look through the catalog, mark the card and then return it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ltleflrt
11-25-2009
I've always loved SFBC and will continue to shop with them in the future. If I want to find a collectible edition of a book they're the first place I shop because of their beautiful smaller hardbacks.