Buy.com Customer Reviews

Store Details

Store Ratings* Summary


Buy.com
Customer Certified
Over 1,000,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Buy.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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L J
11-20-2009
Fast and complete service. Informative and with shipment tracking information.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kenkinka
11-20-2009
It was the greatest online shopping I have ever had. Shipping was very very fast, i didn't even believe it was ground shipping. Buy.com is where i found the item i need at a very reasonable price. Thanks buy.com for caring about the poor.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Cajun Dealer
11-20-2009
It is very easy to do my on-line shopping with Buy.com. This web site is user friendly and allows you to order what you want and get it on time. I am very impressed with the service & delivery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
Have bought numerous items from buy.com and have always been happy with the product and delivery time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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densem
11-20-2009
could not track order on web site - just not there in my order hystory. had to call in, rep in India - very polite but not that helpfull.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
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racefan in riv.
11-20-2009
easy to place the order. shipping was a little slow.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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guhdarnsk
11-20-2009
My issue was about my credit card being charged for the 3 products ordered in total, and then again when each product was shipped. It really was not an issue as the first total charge was just to get authorization for that amount.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-20-2009
I bought and then recived a refund with no explanation, I called pay pal they did not even have a way to contact you by phone.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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rnrrudy
11-20-2009
Had what I needed, fast shipping and no problems. Order arrived as promised. I will buy from Buy again.
Overall Rating 4 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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Disappointed
11-20-2009
The product received was not the item described on your site, as far as I can tell without actually using it.

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