Rakuten.com Shopping Reviews and Store Ratings | Bizrate

Rakuten.com Shopping Reviews

04/06/2013
Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of o... Show More Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5,500 small and large business shop owners.

Rakuten.com Shopping Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.7 out of 10

Would Shop Here Again:

8.6 out of 10

Likelihood To Recommend:

8.7 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

90% 88%

Neutral

2% 4%

Negative

8% 9%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.6 out of 10

Design of Site:

8.4 out of 10

Satisfaction With Checkout:

8.9 out of 10

Product Selection:

8.7 out of 10

Clarity of Product Information:

8.5 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.9 out of 10

Order Tracking:

8.6 out of 10

Product Met Expectations:

8.7 out of 10

Customer Support:

8.2 out of 10

Product Availability:

9.0 out of 10

Returns Process:

7.6 out of 10

Recent Reviews for Rakuten.com Shopping

Showing 1 - 10 of 2065
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    the only complaint i have so far is that when you look at the item info it says shipping is $8.99 but at checkout i was charged $10.99 for shipping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    Great Site
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    It was difficult to find the full list of products and then to filter the products by vendor or size
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