Rakuten.com Shopping Reviews and Store Ratings | Bizrate
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Rakuten.com Shopping Reviews

10/05/2013
Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of o... Show More Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5,500 small and large business shop owners.

Rakuten.com Shopping Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 91% 90%

Neutral

 4% 4%

Negative

 6% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.4 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.6 out of 10

Clarity of Product Information:

8.4 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

8.5 out of 10

Variety of Shipping Options:

8.3 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

8.9 out of 10

Customer Support:

8.4 out of 10

Product Availability:

9.2 out of 10

Returns Process:

4.8 out of 10

Recent Reviews for Rakuten.com Shopping

Showing 1 - 10 of 804
  • GTA
    Ratings for the site & Shopping Experience
    Sep 10, 2013
    I am very happy with Rakuten shopping. Good prices and fast delivery.
    Ratings After Purchase Has Been Made
    Sep 27, 2013
    Great service.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Aug 31, 2013
    Really liked your prices.
    Ratings After Purchase Has Been Made
    Sep 24, 2013
    Great experience!
  • hh
    Ratings for the site & Shopping Experience
    Sep 7, 2013
    Ratings After Purchase Has Been Made
    Sep 24, 2013
    Easy communication
  • Gator Fan
    Ratings for the site & Shopping Experience
    Aug 16, 2013
    Use to purchase from Buy.com all the time. Always had good experience. Hopefully will continue to be the case now.
    Ratings After Purchase Has Been Made
    Sep 23, 2013
    Great price. Fast delivery! Thx.
  • data89
    Ratings for the site & Shopping Experience
    Sep 6, 2013
    Ratings After Purchase Has Been Made
    Sep 20, 2013
    Still a good company to deal with and get good prices.
  • becca
    Ratings for the site & Shopping Experience
    Aug 29, 2013
    if it what it says it is I will be buy more products from rakuten.com
    Ratings After Purchase Has Been Made
    Sep 20, 2013
  • Bee
    Ratings for the site & Shopping Experience
    Aug 28, 2013
    Rakuten.com is very inexpensive.
    Ratings After Purchase Has Been Made
    Sep 20, 2013
  • sweetie
    Ratings for the site & Shopping Experience
    Sep 2, 2013
    I do enjoy buy from Rakuten and am glad that I gets points... I do a lot of buying and have been very pleased so far and I know that I will keep on being happy.....
    Ratings After Purchase Has Been Made
    Sep 20, 2013
    I love to shop rakuten and I will keep on shopping with them. They always have what I am looking for..
  • awilson7
    Ratings for the site & Shopping Experience
    Sep 3, 2013
    Quick and convient. Would like to see the quanitity available prior to ordering rather than finding out after an item has partially shipped.
    Ratings After Purchase Has Been Made
    Sep 20, 2013
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 10, 2013
    I have had an account since 2004 with buy.com, transition to rakutn.com was seamless, log-in was easy, great selection.
    Ratings After Purchase Has Been Made
    Sep 20, 2013
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