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Buy.com Customer Reviews

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Buy.com
Customer Certified
Over 1,000,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 7.9
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

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Reviews of Buy.com

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Jerryh2
02-11-2012
Buy.com is my go-to source. Great pricing and selection.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-11-2012
All aspects of making a purchase were great. However the item I bought was not what I expected. It was jewelery and it was TINY! SO VERY TINY. I was disappointed.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review 		lmmb
02-11-2012
Ordered from a Buy.com member merchant, 4days later Buy.com offered at about 1/3 less. Called merchat to cancell since order still showed "processing", and found out product was out of stock. No problem cancelling, reordered at Buy.com, product...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		fritz
02-11-2012
good service
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
02-10-2012
Over all good purchase
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
02-10-2012
OK.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-10-2012
We are snowbirds and they would not ship to my winter address which is different from billing address. It was on an order of less than ten dollars. Irritating since we live so far from shopping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		abdmbadir
02-08-2012
very good
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
02-08-2012
Very Happy!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Barb
02-07-2012
For some reason I had to call customer support, it was about something not going thru.
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