Rakuten.com Shopping Reviews and Store Ratings | Bizrate

Rakuten.com Shopping Reviews

05/22/2013
Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of o... Show More Rakuten.com Shopping is a global e-commerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment—complete with sharing and discovery functions, great prices, fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5,500 small and large business shop owners.

Rakuten.com Shopping Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.7 out of 10

Would Shop Here Again:

8.6 out of 10

Likelihood To Recommend:

8.7 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

90% 93%

Neutral

3% 3%

Negative

7% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.4 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.7 out of 10

Clarity of Product Information:

8.5 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

8.5 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.9 out of 10

Order Tracking:

8.7 out of 10

Product Met Expectations:

8.8 out of 10

Customer Support:

8.3 out of 10

Product Availability:

9.0 out of 10

Returns Process:

6.9 out of 10

Recent Reviews for Rakuten.com Shopping

Showing 11 - 20 of 3119
  • Ratings for the site & Shopping Experience
    May 2, 2013
    This was a great buy!
    Ratings After Purchase Has Been Made
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    its a good shopping site. I have never had a problem with shipping, payment, or ordering. items are easy to find and they show up on time.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "quite a bit" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    Hopefully I didn't order 2 of the same book. The site never asked me to confirm my method of payment. I like Rakuten.com. The site has given me great prices on books and electronic requests.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    O adore the website. Never shopped on eBay but I am addicted to this site. Excellent job!
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Rakuten.com Shopping.
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