ChockCatalog.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


ChockCatalog.com
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.4
Customer Support: 7.2
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of ChockCatalog.com


Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-13-2009
My order came in wrong. I called and left a message but have not recieved a call back. I ordered 12 mens boxer shorts and received 9 boxer and 3 briefs. Order #64121 Paul Dorsa 408-356-6371 or 408-828-0796 cell
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
05-03-2009
Slow, to slow to send order.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-16-2009
When I ordered the item it was because the person it was orderd for wanted it for Christmas- When she received them the middle of January it just didn't have the same effect of my getting her what she desired for the holidays.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-08-2009
very good they had product that was hard to find glad i found them on line
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
03-01-2009
I did not receive my order. Instead, without explanation, my order was cancelled, presumably by ChockCatoalog.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
02-25-2009
The nylon men's undershorts weren't up to the quality of some I already own, but they are certainly acceptable! (They have no button on the fly and the bottom (leg) hems aren't terribly well done.) But they feel good, and should wear well, I expect.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-20-2009
Very pleased with your company and the availability of the product I ordered.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
01-04-2009
Great product and service.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
01-02-2009
I was not told that ohe longjohns with the brand "Morgan" would be substituted with another manufacturer.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
01-02-2009
The problem with this order is the fact that Chock catalog have not followed my instruction for shipping. I request shipping by US parcel post. It was shipped by UPS instead. Since nobody is at home during the day, UPS attempt to deliver 3 times and... (more)