ChockCatalog.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 7.0


Over 5,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 7.8 On Time Delivery: 7.5 Customer Support: 6.6 Product Met Expectations: 7.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 80% 68%
Icon: NeutralNeutral 3%
Icon: NegativeNegative 20% 29%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of ChockCatalog.com

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 24, 2008
As of today's date, my merchandise still has not shipped and the status still says being processed will call later to find out what is going on

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 23, 2008
I ordered two packages, both size 42. When shipment arrived, the invoice stated I had been shipped two 42; however, I had one 42 and one 36. I need to get this resolved.

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 01, 2008
it took nearly 2 weeks for my order to be delivered

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 01, 2008
How can I respond to this inquiry as of 12:50pm (PT) I have yet to receive my order. Because I am extremly buzy with family matters I could not start an inquiry.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Feb 29, 2008
Excellent and speedy service. Repeat customer who has never had an issue or a complaint ordering from ChockCatalog.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Feb 29, 2008
ordered 3 pair of pajamas, one was supposed to be burgundy, but light blue was sent instead.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Feb 29, 2008
I paid for two day shipping and five days later it arrived. I contacted the number listed online. Italked with a gentleman onthe 27th of Feb he assured me that somebody would call me back. That never happend. I sent e mails asking for a refund of the 12.00 dollars i paid for shipping. Still no response. They did call me on monday 25 feb and tell that one item would be on back order. The order was placed on sunday the24th I ordered several other things online the same day and they all arrived on time. They were allot heavier and bigger and was on time. I feel that they did not provide the service they advertised with shipping. I will not be a repeat customer of this online store. (more)

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