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Birthday Express Reviews

05/20/2013
Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of them... Show More Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of themed paper party goods and supplies, balloons, pi€atas, costumes, toys, favors, birth scrolls, crafts and activities, cake recipes, games, cake toppers,theme-related gifts, and more. Trained Party Planners are available Monday-Friday between 4:30 a.m.-10 p.m. PST, and Saturday-Sunday between 6 a.m.-9 p.m. PST via live chat, phone, or e-mail to take orders, give advice, and offer creative solutions.
Circle of Excellence - Birthday Express

2012 Winner

Circle of Excellence

2 years

Birthday Express Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.2 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 94%

Neutral

 2% 2%

Negative

 3% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.3 out of 10

Shipping Charges:

7.6 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.5 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.2 out of 10

Returns Process:

8.6 out of 10

Recent Reviews for Birthday Express

Showing 1 - 10 of 11653
  • Ratings for the site & Shopping Experience
    May 20, 2013
    Love it! Quick and easy and love that they take part in shop runner!!! Saves my but from running to a party store and kids having a case of the gimmies!
  • Ratings for the site & Shopping Experience
    May 20, 2013
    nice website, intuitive, good navigation, good product selection, great shipping options, not too pricey, just right!
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "quite a bit" satisfied with the purchase experience at Birthday Express.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    Was out of stock with the original theme pack I wanted to purchase but still liked the other party items. Didn't like that I couldn't personalize from my iPad.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
  • Ratings for the site & Shopping Experience
    Apr 28, 2013
    A great variety of birthday item!!! Good price!!
    Ratings After Purchase Has Been Made
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
    Ratings After Purchase Has Been Made
    May 20, 2013
    I did not receive the invitations that were to be included in my order. The only reason I paid extra shipping to receive my order sooner was to get the invitations delivered on time. I had to purchase invitations that did not ... Read full review »
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    This review is "highly" satisfied with the purchase experience at Birthday Express.
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