Celebrate Express Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Celebrate Express
BizRate Certified Ribbon Customer Certified
Over 200,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.3
Customer Support: 8.8
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Celebrate Express


Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
07-07-2009
Even though items were checked off the inventory list for my original order they were not in the box. I called customer support and they reordered the missing items. The items came in a reasonable amount of time.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
My son and I were very satisfied with all aspects of our purchase. Celebrate Express has always been first choice instead of trying to run around town finding everything. Thanks.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5  Products Met Expectations
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Online Shopper
07-06-2009
four of the balloons i ordered had holes in them.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
I will only buy party supplies from celebration express, prices are competitive and shipping is on time, product quality is great. The convenience of having everything shipped drectly to my house is worth it's wait in gold.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
I've ordered from CE many times, and have always been 100% pleased.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
I had some wrong items shipped while the packing list had the correct items listed. I emailed Customer Support and was happy to see that they took care of my order and are remedying it as we speak. Thanks!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
07-06-2009
thamk you
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
07-06-2009
the pinata I ordered was damaged on the bottom so much that I had to tape it to hold the candy in. I did not return it because I did not have time before the birthday party to wait on a new one. The rest of my order was great.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-06-2009
The pinata i orders for the price i paid the overall look was not the best and i paid extra to get it in time and it took under 1/2 the amount of time it was said to be which is great but i wouldnt have had to pay the extra.....
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
07-06-2009
I ordered the unicorn package, but did not receive my invitations in the package.