Abt.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Abt.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 8.6
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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Reviews of Abt.com


Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
07-06-2009
The purchase and delivery of the portable dishwasher went very well. i'm pleased.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-03-2009
Was told item was back ordered 5-7 days, then 7-10 days. After 10 days I called and was told model was discontinued, another model was substituted for no additional charge... Also, unit is much noisier than expected.

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Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
07-03-2009
So far I am greatly satisfied with Abt and UPS with this order and past orders (both TVs and accessories) Now we'll see how the manufactures hold up their end. (panasonic and LG) Thank you, Frank.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-02-2009
Great shopping with ABT. I will use them in the future
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-02-2009
I was completely satisfied with the product, but particularly with Abt's handling of the order.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-02-2009
The product was on back-order so I didn't know idea when it would be shipped, which I didn't realize at the time I ordered and don't think I would order from a source that had to do that again, but it was my fault for not realizing the consequences.

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Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
Wonderful experience. Very happy with the value I received with this purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
None.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
You had the replacement model for the one recommended by Consumer Reports when local merchants were doing well just to have a dehumidifier that large, let alone the one I wanted. Your price was very competitive.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-29-2009
I called & live chat w/o any notification ABT that my backorder was elimated. online order tracking didnt tell me est. time of deliver backorder so I called. 5 days later I do a live chat to find out my order will never come to me.

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