Home Perfect Customer Reviews

Store Details

Store Ratings* Summary


Home Perfect
Customer Certified
Over 500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.9
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Home Perfect


Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Bosun
11-27-2009
It should be made clear what the return policy is and how to go about it.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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CLW
11-22-2009
Home Perfect offered the best prices and the products arrived within two days of purchase in perfect condition. I would highly recommend this site to friends and family.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
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Barb
11-18-2009
Why is the item I eventually ordered still posted on their website, when the manufacturer discontinued the item?
Overall Rating 2 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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Colleen
11-18-2009
My sink bowl was cracked...the item is backordered. I'm need to take a photo and send it to you.It will take 90 days to resolve the issue thru FED EX! My kitchen is being built & I need it for granite templating. What a disaster. Not good.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Scout
11-16-2009
Another positive purchase experience from Home Perfect! Noce job!
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-15-2009
I initially contacted customer service who struggled to answer questions. I tried to contact via web, and phone to check delivery status, and was unable to. When I finally got someone he was incredibly helpful and quickly resolved my issue.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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work4dogs
11-14-2009
Thank you, good service. I only used the web site, but found it to be user friendly and easy to find what I wanted. I used the tracking tool. I will be back to buy other items. The free shipping is a deal maker! The Delta Pilar Touch Faucet is...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Bob
11-14-2009
we ordered the item 11/5/09 we still have not received the item yet. Have called customer service about 4 times, no answer only a recording. They have never called us back. The charge is on our account. Not very pleased at this time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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J
11-09-2009
Product was delivered very quickly. Phone service was good. Delivery person was prompt and courteous.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Dawz
11-09-2009
wonderful experience. will definitely do it again