Rock/Creek Outfitters Customer Reviews

Store Details

Store Ratings* Summary


Rock/Creek Outfitters
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.6
On Time Delivery: 9.0
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Rock/Creek Outfitters


Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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bubblefish
11-17-2009
great service, great prices .. very satisfied ...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Chris
11-10-2009
Rock/Creek is where i do most of my online shopping.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Big Brem
11-06-2009
Vibrams are great
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Shumanlives
10-31-2009
Great price and fast shipping. The internet site was useful and easy to use. I was able to compare different jackets easily and choose the right one for me.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
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Foxzilla
10-17-2009
My biggest problem I think was the fact it cost me almost ten dollars to return the item. To me it is one of the biggest draw backs to buying on line.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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Five Fingers
09-25-2009
I had to return the Vibran Five Finger shoes I ordered because they were too small. Rock Creek Outfitters did not have the shoe in any other sizes so I couldn't exchange my order. There were not return labels included in the order.
Overall Rating 6 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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allie
09-20-2009
I was a little dissatisfied that my clothing purchase was not packaged in a plastic or paper bag. It was just inside the box and I was alittle concerned it was a used product instead of new.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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hw2010
09-14-2009
I thought the order might come sooner, but it did come within the alloted timeframe stated on the order
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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StarFire43
09-04-2009
Product (Vibram FiveFingers) doesn't have a retailer in Belgium / Netherlands, so I ordered it from RockCreek via Amazon. I found it a pity that I now paid ca. 150 euro for an 87 euro pair of shoes. Shipping cost and delivery cost were quite high...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
08-31-2009
My only problem is the fact that delivers only during the day. If you are not home during the day... you have to go at the end of the world to get your package. Next time I will make the items can be shipped by USPS.