Rock/Creek Outfitters Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.4


Rock/Creek Outfitters
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.6
Customer Support: 9.5
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Rock/Creek Outfitters

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
The Customer Service folks were terrific.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-05-2009
Thank you, A pleasant experience. I will not hesitate to use your site again.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-17-2009
Everything went as you would exspect. I ordered ...it shipped...I received! Quick quick quick!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-05-2009
Nice Job. Very fast shipping and great product and price. We will be back. Thanks Larry
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
03-31-2009
My product (End "Water Resistant" Running Shoes) is not in the least bit water resistant. I am hesitant to run through puddles, but I do love the light weight and design and overall appearance of these shoes.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-30-2009
rock creek outfitters was great. great price and i received my order in just a couple of days. i will definately tell my friends.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
03-23-2009
Sent acknowledgement that my item had been shipped, then let me know they didn't have item in inventory. Made no offer to provide similar value of incentive on similar item.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-13-2009
Everything was on time. I ordered on Sunday, shipped second day air, didn't expect the order to arrive until Wednesday, but it arrived on Tuesday! You don't see this level of customer service anymore! Thank you.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
02-27-2009
thanks,
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
02-25-2009
you suck

Rock/Creek Outfitters has posted a response to this review.Read full review

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