Rock/Creek Outfitters Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

Rock/Creek Outfitters
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Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.9
Customer Support: 8.8
Products Met Expectations: 8.5

*Ratings are for the past 90 days only.

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Reviews of Rock/Creek Outfitters


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-06-2009
Vibrams are great
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
Great price and fast shipping. The internet site was useful and easy to use. I was able to compare different jackets easily and choose the right one for me.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-17-2009
My biggest problem I think was the fact it cost me almost ten dollars to return the item. To me it is one of the biggest draw backs to buying on line.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
09-25-2009
I had to return the Vibran Five Finger shoes I ordered because they were too small. Rock Creek Outfitters did not have the shoe in any other sizes so I couldn't exchange my order. There were not return labels included in the order.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
09-20-2009
I was a little dissatisfied that my clothing purchase was not packaged in a plastic or paper bag. It was just inside the box and I was alittle concerned it was a used product instead of new.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
09-14-2009
I thought the order might come sooner, but it did come within the alloted timeframe stated on the order
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-04-2009
Product (Vibram FiveFingers) doesn't have a retailer in Belgium / Netherlands, so I ordered it from RockCreek via Amazon. I found it a pity that I now paid ca. 150 euro for an 87 euro pair of shoes. Shipping cost and delivery cost were quite high...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-31-2009
My only problem is the fact that delivers only during the day. If you are not home during the day... you have to go at the end of the world to get your package. Next time I will make the items can be shipped by USPS.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-25-2009
Everything was awsome!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
08-18-2009
Excellent service all around! My only complaint was the limited color selection of the Vibram FiveFinger shoes I ordered.