VitaminShoppe.com Customer Reviews

Store Details

Store Ratings* Summary


VitaminShoppe.com
Customer Certified
Over 325,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.1
On Time Delivery: 9.0
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of VitaminShoppe.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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babbee34
11-20-2009
everything was just fine....thanks
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-20-2009
I appreciate the fact that the v.s. has such good prices for quality mdse., it saves me much precious time going on line and the comfort of knowing my information is confidential and safe.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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chuck
11-20-2009
very good.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Lolly
11-20-2009
Quite satisfied with product and itsd quick shipment
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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Rich
11-20-2009
I haven't recieved my shippment yet. I went to the web site and it said it will ship shortly but I still haven't recieved it.
Overall Rating 3 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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Satori
11-20-2009
It took 2 weeks to received the product, which did show up the day after I emailed them, and 11 days after an email had told me it had been shipped. They said they'd ship a replacement.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
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Renee
11-20-2009
Simply put. My online order had an error. However, my email address and phone number were provided and I didn't receive a correspondence from VitaminShoppe that there was a problem with my order. Sorry, I do not consider that good customer service.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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TEE
11-20-2009
I am very unhappy with my order due to it was not what I ordered.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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KIMS
11-20-2009
Everything is OK, except the delivery cost to Korea is too much.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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yaffa
11-20-2009
i like the fact that i was able to choose the product with the best price by noting other prices and the per cent of the discount i did well costwise by getting quality products at the lowest possible price