Gotham Cigars Customer Reviews

Store Details

Store Ratings* Summary


Gotham Cigars
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Gotham Cigars


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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dno
11-28-2009
Gotham has a great selection of all types of cigars, with competitive pricing, and fast delivery, and great delivery tracking.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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casper48
11-26-2009
I am very satisfied with gotham cigars because my husband is on disability so we have a strct budget. Y our company allows him to be able to still get his cigars. He is very satisfied with the quality.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ash5549
11-25-2009
Great easy to use web site and a outstanding selection.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-23-2009
I am a long-time Dutch Masters Cognac smoker, and from time to time have enjoyed a cigarillo, however, this purchase was a big disappointment. What I got were stale, crumbling, dried tabacco. No trace of cognac.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Big H
11-23-2009
First time buyer. Extremely satisfied with the delivery time and of course the price was the best I could find. The cigars themselves were better than I expected
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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tybee225
11-12-2009
Easy to order and fast delivery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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caddude
11-11-2009
Great
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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crolf
11-11-2009
by registering on line, I was supposed to get free shipping and a discount. never happened!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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AzBassCHAMP
11-02-2009
Excellent I would recomend and re purchase these items.

Gotham Cigars has posted a response to this review.  Read full review

Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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Sonny
10-29-2009
I ordered my cigars on the 21st of oct. and received the, on the 28th of October. This would have been fine by regular mail but it cost me $6.99 for a two to three day shipping, not happy about that.

Gotham Cigars has posted a response to this review.  Read full review