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DVD Empire Customer Reviews

Store Details

Store Ratings* Summary


DVD Empire
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.2
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of DVD Empire


Overall Rating 9 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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renatov65
02-04-2012
IT IS PLEASURE TO DO BUSINESS WITH DVD EMPIRE
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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karinar0
02-03-2012
Perfect deal! I recommend it!
Overall Rating 8 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
01-29-2012
I was disappointed regarding thr magazine "con" job.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-22-2012
I wanted a DVD that had a luau on it but I wanted all the dancing (the show part of a luau) this DVD only showed a breif part about the food. The DVD did have good view of all the islands so I will keep it but it did not have what I was looking for...
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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SPIKE
01-17-2012
I HAVE WATCHED ALL THE DVD'S I BOUGHT. THE PICTURE WAS SHARP AND CLEAR. THE ACTION IN THE DVD'S WAS FANTASTIC. I ENTEND TO PURCHACE MORE VERY SHORTLY. I PURCHASED DVD'S FROM OTHER SOURCES AND THE QUALITY WAS VERY POOR. YOUR DVD'S ARE NEW AND A...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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james2598
01-10-2012
Visually, your web page needs an update.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Angry Alex
01-08-2012
In any business, customer service is very important. DVD Empire has the worst customer service I have ever encountered. They make the customer service people in the credit card commercial making fun of overseas call centers, {my name is Betty] seem...

DVD Empire has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
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Wendi
01-07-2012
Always order thru DVD Empire.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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gatman13
01-06-2012
AS I said before the delivery charge to Australia using UPS is way to expensive re:- 7 dvds $US60.00 thats equivalent to 2 dvd purchases
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
DRS72
12-31-2011
The Best prices on the web.Great selection! I highly recomend dvd empre.

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