GameBay.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.3

GameBay.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 9.1
Customer Support: 8.3
Products Met Expectations: 8.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of GameBay.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Had a problem with my order but it was an error done by my postal service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
i'm having trouble with there web site now. but my frist order was ok and on time so i'm happy with that
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
10-24-2009
Waited almost 10 days for a return # to send back power supply. Now out of town and won't be able to send it until I return home on Nov 5th. I sent pic of the way product came shipped. It was supposed to be new and sealed and it appears used
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-21-2009
I E-MAILED THEM AND TOLD THEM ALTHOUGH I RECEIVED THE XBOX 360 POWER BRICK AND CORD IT DOES NOT WORK AND ALSO ON THERE SIGHT IT SAYS UNLESS SPECIFIED ALL ITEMS ARE NEW AND THIS ITEM WAS NOT EVEN PACKAGED EXCEPT ENVELOPE IT CAME IN AND NO INVOICE.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-14-2009
I am very pleased that the game arrived in good condition and was playable. I like that they emailed me noting that they saw I had received the product, since that meant that they wanted to make sure I did receive the item I ordered.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-11-2009
Great Service
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-10-2009
The product was not delivered to the correct address. It should have been delivered to 3241 W Campus in Visalia, CA 93277. Apparently, I typed in Thousand Oaks, CA 93277 and it was delivered to 91360 (Thousand Oaks). How do I get my product?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-11-2009
Product was received in a time manner, and in good order.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-08-2009
I paid for priority mail and they sent the item first class. However I did enter my address incorrectly and didn't notice it until I processed the order. I emailed customer service and they were prompt and courteous in taking care of the matter.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
09-07-2009
Product did not resolve the color vs. black and white issue i had with my old genesis as support sites suggested it would.