vpgames.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

vpgames.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3
On Time Delivery: 8.5
Customer Support: 7.5
Products Met Expectations: 8.4

*Ratings are for the past 90 days only.

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Reviews of vpgames.com


Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-06-2009
This people dont attent the customer, i try to buy 4 times and now the merchant saym that i pay more for the ship, when he has a coupon for send FREE but it is false....this shop is bad, and the support...very bay...stefan no are a bussiness man
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
i think vpgames is great and i will shop it again
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
When i placed my order i put a message asking if my item would be delivered by Halloween and i asked for feed back as to whether that could happen. Yes it did come before Halloween which is great but i just wish that could have been communicated to...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-30-2009
Timely shipping/delivery. Also they are up front about shipping costs. Another repair parts vendor suddenly had huge S&H costs appear at the last step of checkout so I left them and was glad to find vpgames.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-30-2009
I was very impressed with the quality of the merchandise, and all aspects of my purchase: well packaged, received when expected. No problems.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-25-2009
My experience with VP Games was very positive, except for one complaint that I have. Try to make template responses less obvious (the one I got had the names of 2 agents in it, and totally disregarded parts of my question)
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-24-2009
I tried 3 times to get a response from a customer service rep about broken parts in my order. I haven't gotten a response yet.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-20-2009
Everything is great. Thanks for the fast shipping.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-19-2009
I thought by replacing the reset switch, since it was originally destroyed, I thought it would make my console work. Unfortunately something else is still wrong cause I can't get the system to turn on.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-16-2009
I am very satisfied with the purchase process and the product.