Furniture Crate Customer Reviews

Store Details

Store Ratings* Summary


Furniture Crate
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.0
On Time Delivery: 8.0
Customer Support: 8.1

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Furniture Crate


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-23-2009
I am highly impressed by the quality and promptness of the Customer Service staff at Furniture Crate, as well as the quality of the merchandise. I will definitely be back.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
tj
11-21-2009
all looked ok as far as packing will assemble next week
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Read full review
Diane
11-14-2009
I was very happy with the purchase, but contacted them in regards to payment for front door service $49. The ups truckdriver was alone,handed my boys the hand cart, helped get it down off the truck, and had them wheel the four packages down my...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Gramma
11-10-2009
what else can I say? It's exactly what we wanted. It was not available locally.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
11-10-2009
Item shipping status was not updated on website but customer support via phone was responsive, knowledgable, and friendly to boot. Overall good experience at very comptetive price.
Overall Rating 0 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review
Lexi
11-03-2009
Furniture Crate advertised items that were no longer available from the vendor and chagred my credit card. I did not like the fact that my card was charged for unavailable merchandise and a credit back to my card took more than 5 calendar days.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Read full review
ebe
10-30-2009
I'm in the middle of a move so unless the product is broken - I'll be pleased. This is to be determined within the next two weeks.
Overall Rating 5 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 10 Customer Support
Read full review
deezee
10-30-2009
The expected availability was listed as early October. I did not receive order until 10/19 and then it had manufacturing defects. Very disappointing. However customer service was very responsive.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review
bird
10-24-2009
I have yet to receive my order. They said verbally that it shipped last week, I still have not rcvd any tracking info so I am not sure it really shipped.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Mack
10-19-2009
Great buy, Great Shipping and great product for the money!