Appliance Zone Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


Appliance Zone
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2008
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.3
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Appliance Zone

Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
I rec'd only 1 of 4 items that were ordered and there was no communication on what was going on with the missing items. I had to contact CS about it, I would want you to send an e-mail and update the customer via the customer acct page on your... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
Have a phone number for customer service
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
Appliance zone had the best price for the item that I ordered. I have ordered from them before and I have been very pleased
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
live chat is a very good feature
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Everything was o.k.
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I have not received the replacement part, but I was disappointed that they did not find the damage in the first place.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I need to returnn annnn item because i ordered the wrong itm. I emailed after initial delevery but received no response to date.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
best price and fast delivery.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Good job
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 2  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
You need better customer service reps...otherwise people like me may never shop from you online again.
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