Appliance Zone Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Appliance Zone
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.0
Customer Support: 8.6
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of Appliance Zone

Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Part was delivered broken by dropped on its end where there was no bubble wrap.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Excellent company. I will use again and again!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
One of the items wasn't quite what I wanted but it was all that is available. The parts that I needed are no longer available. Substitute part may work fine when after icemaker adjustment.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Fast and easy. Can't ask for more.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Fantastic selection, unbeatable prices, and ultra-fast shipping. Why shop for appliance parts anywhere else but Appliance Zone!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
everything came as expected
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I didn't expect such great customer service on the weekend. The prices were competitive and they even got what I was looking for put onto the site as I shopped! This is the kind of store that makes me prefer online shopping over traditional shopping.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I have receive my order, the part's has been install and working great. I have never order anything online by chat, i like the way the process work.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Product arrived on-time; however, product sent was actually rusty, and I was concerned it would not work. I did install it, and it works fine, but packer should have noted the large amount of rust.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The Package came with $.34 Postage Due. We had to pick up the package at the post office and pay the postage due which was 'very inconvenient'.
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