The Sports Authority Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


The Sports Authority
BizRate Certified Ribbon Customer Certified
Over 250,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.5
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of The Sports Authority

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-10-2009
I did contact a sales associate in an actual store before I purchased this item.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
Because of what I do, I needed 6 MLB Baseballs and I always buy from The Sports Authority. They rock!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
well the glove that i purchased was ripped.. and i mailed it back. no reply yet
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Ready to start using purchased item.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
excellent customer serviced
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
an accesory to the product ordered is missing
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I was so happy to be able to get these bras. They are so comfortable and was especially pleased that I ordered the black one before you were sold out!!! Will recommend you to others. Thank you. Bobbi Tosti Anderson
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
You did not have my first choice of color in stock or online stock. so, I went with my 2nd choice. Some of your stores had reduced this skirt 30%. My loss by having to order on line. I wish I was due a portion refund.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Never knew product was shipped until it arrived on my porch. WE HAD NO TRACKING DATA AND NO ONE COULD HELP US!!!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-05-2009
I would shop using this method again.
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