Buy.com Customer Reviews

Store Details

Store Ratings* Summary


Buy.com
Customer Certified
Over 1,000,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Buy.com


Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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Rosie
11-26-2009
I like doing business with buy. Com because they stand behind the products they sell thank u
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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johnfasc
11-26-2009
Great place to shop. I always check buy.com to compare prices before buying.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-26-2009
yes
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Butch
11-26-2009
Bought to replace grandsons MP3 player that went through the washer. Refurbished item with a good price - working well so far.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
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The Papa
11-26-2009
I've made several purchases, which one are we talking about? Buy.com offers some good deals but they often pull the item before I get home from work to purchase it. I complained to the BBB and Buy.com offered a solution that was impossible to...
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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faze
11-26-2009
the antec notebook cooler i ordered came with a cut on the wire and the cover for the wire storage is really loose. keeps coming off. very disappointed with this purchase.
Overall Rating 6 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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Mr. O
11-26-2009
It wasn't so much Buy.Com that was problematic as it was the vendor who they contracted with. I was told that the product would be shipped within one to two days, yet it took four days to process the order and the communication was terrible.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
11-26-2009
3 books shipped in two shipments, second shipment was oversized box for the books shipped. One wonders if they could not have reduced package size to save tme and money, and why two shipments instead of a single shipment.?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ChrisC7994
11-26-2009
Good price, free shipping!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
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ganj
11-26-2009
hi