HearthSong Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


HearthSong

Over 75,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of HearthSong

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-08-2009
continue sending shipping discounts (free is best!) & I'll con't to purchase from you! also: send codes for partner stores!!! I tell you, FREE SHIPPINg, or even the 1.99 shipping, is an AMAZING INCENTIVE. otherwise, I do NOt buy.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-08-2009
one of the product was defected the flower table
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
great variety and service
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
I was just surprised at how light the items are. Not sure if they will last very long. Made in China....I'm soooo tired of their stuff.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 3  Products Met Expectations
Read full review 		Online Shopper
06-23-2009
i returned the two items. they were too dangerous for my grand children to be used. the description of the toy was not sufficient. so, I returned them the same day. I have not heard if you got them back or not. I want my refund to the credit... (more)
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-22-2009
I did not like the fact that shortly after I placed my order the product went on sale and it did not apply to previous purchases
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-17-2009
Even the item that was suppose to be back ordered, came in with the other items. Very prompt service and the products are just what I thought they would be. Thanks,
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-10-2009
this is what I was looking for, thank you
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-04-2009
I'm always pleased with service and products.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-01-2009
Everyone loved the door gels. I hope you have them for all the holidays. i would like free shipping however.
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