GenesisAutoParts.com Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 8.5

GenesisAutoParts.com
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 7.6
Products Met Expectations: 8.2
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of GenesisAutoParts.com

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
They sent the wrong part and then would not work with me to get the correct part shipped back to me in a timely manner. This is the worst business that I have ever dealt with.

GenesisAutoParts.com has posted a response to this review.Read full review

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
While radiator fit, it had extra outlets that are not OEM.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I tried calling several times and no one ever picked up! I tried to use the online help and got the same outcome! Finally after about 10 tries I got someone on the phone.

GenesisAutoParts.com has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-21-2009
Great Deal, Great price, Great Shipping time and support, Would recommend your business to anyone. Thank you.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Thank you for having the part we needed. BUT, we had previewed the part priced at $48.00. By the time we called and received the model# from the vehicle (a few hours later), the price had gone up by over $100.00. Disappointed, but had no other...
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Customer support: don't even bother to call, it just RINGS AND RINGS

GenesisAutoParts.com has posted a response to this review.Read full review

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-17-2009
although the part I had ordered was a fuel pump, and yes, the pump itself was the exact one I needed....The mesh filter located at the bottom was not a match of OEM specifications.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
Was a real pleasure doing buisness with you. Package track feature was fantastic. Prices are better than most. I will do buisness with you again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
i like it
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-09-2009
fast shipping,accurate discription
1  |  2  |  3  |  4  |  5  |  …