GenesisAutoParts.com Customer Reviews

Store Details

Store Ratings* Summary


GenesisAutoParts.com
Customer Certified
Over 500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 7.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of GenesisAutoParts.com


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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pj
02-03-2010
the cs service was horrible and i got the wrong part. i will never buy or recommend this place to anybody they need to fix there cs i have more but cant fit it
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Joe
01-26-2010
I wish they would carry more products.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
01-24-2010
GOOD JOB!
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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David
01-24-2010
Took me over a month to contact customer support so that I could ask a simple question.

GenesisAutoParts.com has posted a response to this review.  Read full review

Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 1 Customer Support
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UnknownRabbit
01-23-2010
Took a while for them to ship it. Never answered the phone. Got an email like a week later. Online help never worked either.

GenesisAutoParts.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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vckey1
01-23-2010
I was completely satisfied with the part ordered and it cost half as much then from local auto part stores.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 3 Customer Support
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JRich
01-11-2010
There was no working number to contact your org.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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aro hero
01-05-2010
it took fedex an extra day to deliver this product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Barry1811
12-26-2009
I was very pleased with the overall ease of use of the site and the affordale prices. When I'm looking for auto parts GenesisAutoParts.com is where I start!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Slim
12-19-2009
I am very pleased with product I ordered and the very fast shipping and delivery..