Gilt Groupe Customer Reviews

Store Details

Store Ratings* Summary


Gilt Groupe
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.6
On Time Delivery: 8.4
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Gilt Groupe


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ken
11-26-2009
I think that the products, prices & quality are un matched. I love being a member.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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dizyle
11-23-2009
I LOVE YOU
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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GiltGirl
11-22-2009
Gilt Group is by far my favorite on line shopping site of this kind! Everything is first rate and five star! I am so happy that Gilt Group exists!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Peter J
11-22-2009
Overall, have been very satisfied with with Gilt, and have recommended it to friends.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Alex
11-20-2009
Gilt Groupe gets some excellent stuff. I wish they could up their availability but not sure it is possible due to the nature of their business model.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ro
11-19-2009
Gilt has become my primary source for online shopping. Their products are always excellent name brands, and the prices are unbelievable. Gilt is my new found addiction.
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Danielle
11-18-2009
The only reason I returned the item was because the iPhone app selected the wrong color for me even though I selected the color I wanted AND then my immediate email to customer service was not answered for several days.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Susie
11-15-2009
I am not sure exactly which order you are inquiring about, so I answered the questions about my overall experience with Gilt.
Overall Rating 5 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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t
11-15-2009
it was estimated to take way too long to get the product after ordered. i almost forgot about it & in time would have cancelled the order. i probably will not be a regular client because of the length of time for the item(s) are estimated to get...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-14-2009
I