Gilt Groupe Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.5

Gilt Groupe

Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.4
Customer Support: 8.4
Products Met Expectations: 8.4
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Gilt Groupe

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I have had shoes before that were not in great condition that I subsequently returned. Returns are pretty easy which makes me continue to come back.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Gilt Groupe is truly a guilty pleasure. I hope their success continues.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
You are the best online store-group!!!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
My only complaints lately have been that it takes several days to get a response from customer service. And the site sometimes takes a LONG time to load, which makes window shopping a pain. Discounts or special deals for repeat buyers would be...
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
when i return an item i would like it much more if i was refunded the money, not just given store credit . is this possible to do ?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Excellent site with amazing variety and incredible prices!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
great purchase and service! will do business with again
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
This was my 2nd purchase with Gilt Groupe. Given that I am a new subscriber, the overall experience was perfect. The website is user friendly, customer service is A+, my order was rcvd. sooner than anticipated & the product exceeds my expectations.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I am happy with my purchase but I was quickly closed out from two others I would have preferred to buy. Your inventory runs out quickly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
great products; great prices; wish they wouldn't sell out so quickly!
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