Xenon Project International Inc. Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Xenon Project International Inc.

Over 100 customers have rated this store since 2008
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Xenon Project International Inc.

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-23-2009
This transaction was 10 stars out of 10!! The item's tracking was spot on and easy to follow. It arrived in perfect working order. The website was very easy to negotiate and find what I was looking for. I will definitley make furture purchases from... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-14-2009
good delivery but slow considering it comeing from southern california and being delivered to nothern california
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
01-28-2009
i bought a rc helicopter from xenon project int inc. i got a bad transmiteer brand new out of the box. which caused a bad wreck of my new heli. when i called them about the issue they were very helpful and courteous. they resolved the issue by... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-20-2009
customer service was helpful, although at times a little difficult to reach by phone. package arrived on time and was packaged very well. would shop here again.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
01-12-2009
I was getting a free forklift with my truck,but did not get it with my package.Please let me know about the free forklift
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-05-2009
I would like to thank Jake for putting the interest of the customer first.He was extremely helpful in resolving an issue with an order that was damaged, possibly during shipping.He gives customer service a good name.I would buy again from xenon.... (more)
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
12-31-2008
One of the two products I ordered arrived non-functional. I contacted support via email with no reply. I'm worried this company may have gone out of business or something and I am out my money. By the way, the other product is great. And until I... (more)
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
12-30-2008
Packaging was very poor. Outside box almost falling apart, inside had several pieces of torn cardboard (very thin) for support. We haven't tried the helicoptor as yet, hope it works. That box was intact.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
12-27-2008
I ordered RC plane only a few days before Christmas, and it arrived on 12/23. Outside wrapping was slightly damaged, but inside packaging was not. This was a present for a friend, so I don't yet know if everything works. However, he was pleased and... (more)
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
12-27-2008
I have talked to 3 different people at the xenon in regards to the damaged product that I received. All I keep getting are promises but have gotten no results. They promised postive confirmation of a new product being shipped on 12-23-08, yet today... (more)
1  |  2  |