Vanns.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


Vanns.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Vanns.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
As always, very pleased with Vann's merchandise and service.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-30-2009
Need to update your system to take into account how long it takes to process and ship an order. When selecting shipping, the system gave me a date that was not achieved. I'm not surprised, but the system still misled me.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-30-2009
Ordered Energy RC MINI Speakers (rosenut) and could not get the matching center speaker even though sight indicated would be coming in soon. Manufacturer has them because I was able to purchase elsewhere but at a significant premium.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
I received my Blue Ray player, but I have not received any documentation about my extended warranty.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-28-2009
I'm vanns.com more than a year all product of electronic i order delivery on time, thank you for vanns.com
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-28-2009
This has been my second purchase from Vann, and I am totally pleased with the Quality, PRICE and speed of transaction. The merchandise arrived in good condition and on time. Vann and his staff is Outstanding.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
06-27-2009
When I purchased the item I was asked to take a survey to for a $100 coupon.After taking the survey I found that I had to pay money to get the coupon for magazine.That is a bunch of bull.First you didn't say it was for magizines.You are untrusty... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-25-2009
Everything about the order was fine, except they also shipped me someone else's order, which caused some stress both with me and with the other guy whose speakers I received in error. Fortunately, he was able to pick up his order from us.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-22-2009
I heard about Vanns.com from a family friend. Checked it out, loved the selection; bought a Samsung 55" HD TV. A free Blu-Ray player was great! No tax, no shipping; extra great! Five days later it was at our door step! Thanks
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
06-22-2009
It was the least expensive solution

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