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Dell.com Reviews

04/06/2013
Dell computers for the home and home office.

Dell.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 90% 90%

Neutral

 4% 3%

Negative

 6% 7%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.4 out of 10

Design of Site:

8.5 out of 10

Satisfaction With Checkout:

8.7 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.6 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

8.9 out of 10

Variety of Shipping Options:

8.7 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.5 out of 10

Product Availability:

9.2 out of 10

Returns Process:

9.2 out of 10

Recent Reviews for Dell.com

Showing 1 - 10 of 1462
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Mar 8, 2013
    read reviews on the tablet I bought, was leary about buying, but gave it a chance, will see my review after receiving and using.
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    I received this order a week before it was expected. The product is exactly what I wanted. I have it for two weeks and the item works great.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Mar 26, 2013
    I HAVE BEEN A CUSTOMER OF DELL FOR SEVERAL YEARS AND HAVE BOUGHT 6-8 COMPUTERS AND PRINTERS FROM THEM AND I'M A SATISFIED CUSTOMER...
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "somewhat" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    The only problem I face is that I was not able to use my 2 Gift cards on the same purchase. Also, as I am a member of Dell Advantage but I was not able to apply the benefit while placing my order. Rest all are good.
  • Ratings for the site & Shopping Experience
    Mar 16, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Mar 22, 2013
    easy and helpful
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dell.com.
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