Dell SMB Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Reviews of Dell SMB |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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vicky
12-06-2009
great!
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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bobby
12-04-2009
I quess you have saved money by having your call center in India, now I suggust you save even more and close it down completely. It is a complete waste of your customers (my) time and Dells money to operate such a frustrateing mess.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
12-03-2009
I had another order and it was returned by mistake for the UPS's driver.I would like to know if Dell will send that order back? I already reported that happened to Dell online
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
12-03-2009
did not know it would be left at my door, i bought one half the price and it required signature
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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CoolBreeze
12-03-2009
This is the third computer I have bought from Dell and all have been great and customer service and tech support has been very good.
Have not used as yet, Christmas present.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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M&M
12-01-2009
I spent THIRTY minutes on the phone with the shipping company who could not find my order. Then I called Dell "Customer Support" and spent OVER ONE HOUR on the phone with them.The support group were not very sympathetic and some were quite rude.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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tjdav
11-28-2009
Purchase of the Dell Inspiron went very well. I was dispointed about the backorder but was patient.Glad to receive, product is just what I expected.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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texasmomma08
11-27-2009
I love my computer, received quicker than expected.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-27-2009
ALthough you wrote that there was a slight delay, my PC came 2 days earlier than the final date Dell said.
PC was packaged very well.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-25-2009
Hard to respond to this kind of survey since what I bought was a service policy extension and not a product.
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