NHL Official Online Store Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

NHL Official Online Store
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Over 150,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.5
Customer Support: 8.2
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

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Reviews of NHL Official Online Store


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2009
met my expectations
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-06-2009
I was expecting real embroidery for arm logo, name and numbers instead of cheap plastic Irons. Mesh Jersey material was not expected but may be OK.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
it was great to see the jersey at a great price
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2009
I can't understand why you don't have a warehouse in Canada for Canadian buyers to AVOID DUTIES for your buyers. It's the #1 reason that I will likely *NOT* buy from yr site again. It's not like there are insufficient buyers here to justify a...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-06-2009
One outstanding item from my order that has as yet not been shipped. Will I be getting this item by Christmas? Did not get 10% discount I was entitled to.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
11-06-2009
I ordered three items online. One item was delivered (tie). One item was cancelled (hat). One item is delayed (T shirt). I am very disappointed and will likely not purchase again through NHL.com.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-05-2009
we never received our items yet you keep send us mail say that you sent them and how are they. Maybe you should contact us about this
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-05-2009
i enjoyed my purchase, but it was the wrong size and I have still yet to recieve my final item.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-05-2009
I did not receive my order on time. So, I called the number on the web site and they told me that they were back orered until Dec 1. I should have been notified of the back order right away and not when I called to find out where my order was.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
the only thing was my item was not gift wrapped