American Musical Supply Customer Reviews

Store Details

Store Ratings* Summary


American Musical Supply
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of American Musical Supply


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
Guys , I love my guitar but I have not seen the PA system yet. I have to come to the states to see it and that won't be till the end pf the year....Thanks for everything you have done so far.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
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Jeff
11-19-2009
I placed my order online. I was very pleased that AMS had the products I needed in stock and ready for shipping. The credit department killed the order with a request for more phone numbers.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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thefluteplayer
11-19-2009
The live chat salesperson was extremely helpful and actually helped me decide to go ahead and try my first guitar purchase online.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Steve
11-19-2009
Shipping totally exceeded expections. I had the item shipped for free using AMS standard shipping. Shipping estimate was 3 - 5 days. I received the item (a guitar flight case) within 2 days.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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bacca
11-19-2009
American Musical Supply meets ALL of my needs. I'll be making many more purchases.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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G. Ortiz
11-19-2009
I recieved my order when I expected it and an American Musical Associate even contacted me to Thank me for my purchase, which I thought was a nice gesture. No problems ordering either. I love the easy payment plan they offer. Thanks a lot AMS!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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The KiD
11-19-2009
Thanks for having such a large choice of power plugs .I needed a radial Direct box power plug and the company told me to contact you .Great idea for radial to have a red cord it`s easy to see when looking down at a power strip .
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-18-2009
Very pleased!Will recommend to my friends that have any interest in the industry!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Zhivko
11-18-2009
AMS is my favorite. Always deliver on time, good tracking of the purchase. Extremely reliable. Simply the Best.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Eddy
11-18-2009
American Musical Supply gave me a good deal on items that I really, really wanted. Fast delivery!