American Musical Supply Customer Reviews

Store Details

Store Ratings* Summary


American Musical Supply
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 9.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of American Musical Supply


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
raven
02-08-2010
The Gilbraltor hardware really completed my drum kit, and I love how strudy, and durable it is. I will recommend AMS to anyone interested in online music shopping. Thankyou
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
DJ Paul G
02-08-2010
I like the assistance and customer service that was given. I have recommended American Musical Supply to several of my music friends.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Buzz
02-08-2010
Products were shipped the very next business day, arrived very quickly and were shipped free. Products are as described . . am very happy with every aspect of doing business with American Musical Supply. I WILL be back . ..
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Thorlongus
02-08-2010
Great service. Thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
MIke
02-08-2010
Great people to do business with!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
KRK2010
02-08-2010
I was very pleased with the customer service and support provided by American Musicial Supply. The way that American Musical Supply allows for customers really makes the purchase process easier for customers, especially those with high end purchases.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
bubandbas
02-08-2010
Great selection of products, in fact, has more Ibanez items than Musicians Friend, however, Musicians Friend has a better payment plan. Everyone cant afford to pay for expensive items in 3 or 5 payments. quick response on phone orders!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
Robby
02-08-2010
I really like purchasing from your site it allows me to get some things I couldn't afford without easy pay, but your selection is not as good as musicians friend they have products in a line you carry that you don't have available to purchase
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Online Shopper
02-08-2010
Good place to shop!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Sly Sounds
02-07-2010
Tube cover was loose and as I removed back cover to reinstall it I noticed that the back cover nuts that are in the rails that the back cover screw into were splitting the rails.Not a real worry,I will only see it when replaceing tubes.