Firelight Glass Customer Reviews

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Store Ratings* Summary

Overall Rating:
   Rating in Progress


Firelight Glass

Over 1,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Firelight Glass

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
04-27-2009
The candles are a little smaller than I thought but are nice quality. I should have bought just one instead of the trio. My fault, certainly not Firelight's. I love the candles I have for them. These are a gift.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
04-16-2009
It is ashamed that ht eshipping charge is as much as the cost of the purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-18-2009
A first rate company with great products and selection!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-26-2009
VERY NICE
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-20-2009
I love the firelight products and use them throughout my home. The beautiful, clean burning glass candles can be used in any room and I love the hurricane candles for outside use as well. I've recommended many friends and give as gifts.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
01-01-2009
items arrived quickly, in good order
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
12-27-2008
I have several of the candlesticks and I give many of them as gifts. Wonderful.
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
12-16-2008
I was very dissappointed in the lack luster color of the oils. They in no way compare to past quality. I can get these mediocre oils anywhere.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-12-2008
Order arrived sooner than expected and in perfect condition.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-26-2008
I emailed a question to Customer Service about obtaining a different type/size of wick for my oil candle, but have yet to receive a response. The website said I'd receive a response within 48 business hours, but it has been at least 10 days since I... (more)
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