FTD Flowers Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.1

FTD Flowers
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.5
Customer Support: 7.8
Products Met Expectations: 8.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FTD Flowers


Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-03-2009
I was pleased to hear that the flowers made it to my Mother at work early in the day on her birthday, but I was a little disappointed with the appearance of the flowers. They looked slightly wilted.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
11-01-2009
not impressed with selection of flowers/kind/arrangement. Ad indicated fresh seasonal arrangement from seasons freshest flowers.A multi colored/multi mix bouquet arrived. Harse & unattractive grocery store bouquet.Very dissappointing
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-28-2009
Flowers arrived on the proper date and were in excellent condition.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
FTD has made it very simple to order flowers for delivery online. I need simple in my life and I was very happy with the outcome of the entire process.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-27-2009
Thank you all for the great service and beautiful product. Also, kudos to the young lady at Customer Service (with whom I spoke on the phone). She was terrific.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-27-2009
i wanted to add some baloons to my flowers, but it wasnt possible. i called customer service but they werent able to help me. the only option was to purchase the baloons separatelly and to ship them separatelly (for extra charge)
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-26-2009
I've always purchaced from FTD flowers for as long as I remember, and I will continue to do so.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-25-2009
I could not respond to the quality and attractiveness of the arrangement because they were delivered to another party. I do appreciate the follow up survey as I have been dissatisfied with another flower delivery service.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
10-24-2009
The item did not arrive as pictured, but was still beautiful. For example, the item I selected was SPECIFICALLY supposed to be lilac. It was a mix of pink & white. She still loved it, but not what I ordered!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-24-2009
I did not see the flowers, but my daughter-in-law received them for a birthday gift and said both the flowers and the box they came in were beautiful. And they came on the right day! Thanks