Motorcycle Superstore Customer Reviews

Store Details

Store Ratings* Summary


Motorcycle Superstore
Customer Certified
Over 150,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.0
On Time Delivery: 8.9
Customer Support: 8.7

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Motorcycle Superstore


Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
Read full review
Doug
11-20-2009
the jacket was way too small, i called and left message, call was not returned. figured out how to do return on web site but not exchange.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
Frisbee
11-20-2009
impeccable service good price on time delivery....could I ask for more??? I don't think so..
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Bub
11-20-2009
The shipping was very fast however process time was not. I placed my order via the internet on 11/07/09 but the items didn't ship until 11/16/09. Also, flywheel tool did not fit my particular flywheel model.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Read full review
Online Shopper
11-20-2009
I made an oder on sunday and paid for 2nd day air which i beleved would show up on teusday or wensday at the latest but they arrived on thursday. I thought 2 day air meant 2 days maybe you could make this more clear when ordering
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
fatboy
11-20-2009
Excellent price very fast free shipping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
ninja 636
11-20-2009
It's unfortumate that the locals can't keep up with your prices. I prefer to buy local, the huge savings and prompt shippment changed my mind. Thankyou.
Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
Read full review
Coach
11-20-2009
Don't know why face shield did not fit my helmet. Thought I gave correct helmet model.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Patrick
11-20-2009
Very smooth purchase and timely delivery.
Overall Rating 7 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
Read full review
Monukkha
11-20-2009
The 3-Day shipping is not 3 days.Also, the two parts of my helmet were sold separately, and I found out that I paid $50 more for the complete helmet than I would have anywhere else.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
11-20-2009
4 to 5 days to pick-pack-ship seems insane; i've worked in that industry and that time lag speaks of either inefficiency or mom and pop operation.