Perfumania.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Perfumania.com

Over 75,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.3
Customer Support: 8.2
Products Met Expectations: 9.1

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Perfumania.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-23-2009
I use this 4711 cologne for over 60 years and plan will never to change.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
06-23-2009
poor packaging. products were a little damaged in shipping due to poor packaging.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-23-2009
I appreciate the promptness of my products' delivery. The packaging was excellent. Now, if you want to make my day, see if you can get Miss Dior Eau d' Toilette. It seems nobody carries it any longer.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-23-2009
I am always happy with Perfumania. They always have my perfume, ordering is easy and shipping is fast.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
06-22-2009
I did not receive a cleance item that was advertised because you were out of stock, isn't that false advertisement. I was not happy that I did not receive the item I wanted most.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-21-2009
I am always amazed at how quickly my Perfumamia orders arrive! It is wonderful to be able to afford a variety of perfumes and colognes without paying a small fortune.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-18-2009
love the company,the price's, and the quick delivery.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
06-17-2009
I was disappointed that so many of the items I had put in my shopping basket were not delivered. I know that stock probably runs out quickly at these prices, but maybe there is a way to get a better handle on what's truly still IN stock!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
06-16-2009
None at the moment.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-16-2009
Thank you for the complimentary item. It was quite a surprise and created much good will.