TraxNYC Customer Reviews

Store Details

Store Ratings* Summary


TraxNYC
Customer Certified
Over 100 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 7.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of TraxNYC


Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 4 Customer Support
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Bunts
12-26-2009
I was quoted $40 dollars in shipping and charged $50. The website was not particularly set up for foreign customers
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bailey
12-16-2009
On the shipping documentation it said they were sterling silver and CZ. I am not sure why and am confused. I thought I was paying for 1C diamond and 14C white gold earings, I think it must be a mistake on the shipping notification.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Robinlynna
12-13-2009
Ordered for two ladies watches and it were supposed to come with two pair free diamond earrings. One watch came then other but no earrings. The customer service were bad. Their advertising were misleading to make us buy the watches and get no...
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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unhappy customer
12-12-2009
False advertisement. Never received free gift that was advertised with purchase. Very unhappy.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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poooh
12-06-2009
my order arrive on time and in the condition I expected. This is my second time ordering from trax and will be ordering again soon
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-26-2009
Im very happy with everything
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Roonie
10-22-2009
well i am sure i ordered my watch in yellow stainless but it came in regular stainless
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Britiany Shotropa
10-16-2009
I bought a cross pendant that was beautiful(10) and dilivered crazy fast(10), however one and a half diamonds were so dark from dirt or being positioned wrong and i thought it was missing, chiped or glass. I cleaned it, it stayed the same. :( 8.5/10