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LuxuryPerfume.com Customer Reviews

Store Details

Store Ratings* Summary


LuxuryPerfume.com
Customer Certified
Over 500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.9
Would Shop Here Again: 8.0
On Time Delivery: 7.5
Customer Support: 7.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of LuxuryPerfume.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Alex
02-12-2012
Very Happy I didn't miss this site. Great prices and the shipping is great.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
02-08-2012
Took a bit longer to get here than I expected, and liquid items are not supposed to be shiped through the Postal Service, I am told. thanks
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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xela57
02-07-2012
The company has very poor customer service. I telephoned three times but cannot get through. No one ever picks up the phone. When sending e-mail - answer the next day even if you send e-mail early in the morning before company opens. If you have any...
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Redsgurl
01-26-2012
The product arrived in good condition and as described but I paid over $20 extra for 2nd day shipping and the item took 4 days to arrive so I was not happy about that. It made me very nervous that I would not receive the perfume by Christmas like it...
Overall Rating 6 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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HappyMoM
01-19-2012
The cologne bottle lost integrity at the cap, now the fluid just leaks out, so that pretty much sucks. Other than that, very satisfied.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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MichelineB
01-18-2012
It's the first time that I order products from Luxury Perfume and I'm very satisfied. Fast delivery and very secure packaging ( I'm from Quebec). And they upgrade the value of my order free.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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george
01-02-2012
Thanks a lot , great job
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Igor
01-01-2012
I have odered Ferrari Light Essence Cologne. It came without clear plastic wrapping. It's OK for this time(I odered it for myself). But for a gift purpose it will be unacceptable. Also website promised a free sample with every order, but acctually...
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Minou
12-29-2011
There was no email confirmation after placing the order.Did email myself asking about it,no reply.I waited about one month ,not acceptable.Will not order again.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
Read full review
Terry
12-26-2011
My order was for Christmas gifts. The order was late and no tracking info was available. I contacted customer service and was informed one of my items was out of stock and this was holding up my order. I was informed a subsatute was available and I...

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