Bloomingdales.com Customer Reviews

Store Details

Store Ratings* Summary


Bloomingdales.com

Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.4
On Time Delivery: 8.6
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Bloomingdales.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-02-2009
NONE
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-02-2009
I often shop their catalog &, in this case, rec'v'd excellent help from the woman who took my order (a beautiful necklace f/my wife). Fast delivery, friendly advice & the sort of input I needed.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-02-2009
The $350 purse was shipped in a pouch without a box. I feel a product of that value should be protected in better packaging. Also amount of discount for taking out a new credit card was not disclosed or indicated in the order.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-02-2009
Considering I don't have a local Bloomingdales in my area, it's wonderful having bloomingdale online so that I can stay in style. I look forward to visiting the site often with the oncoming of the holidays.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-29-2009
Generally a very good shopping expereince - even though I live in the UK - goods were sent and ordered correctly.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-28-2009
beautiful, high quality products
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-27-2009
I have not received a catalog in a long time.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-26-2009
One item is on order so could not rate the entire order at this time but so far am highly satisfied with the website and ordering process
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
10-26-2009
There was a mix-up and the sample set that was supposed to come with my perfume was never sent. Customer service did compensate me with a gift card, which did help resolve the situation.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-26-2009
got the Clinique gift in September - LOVED the Milly bag. the other retailers are offering the same old bag, same old thing. this bag was cute, different and high quality.