Early Childhood Manufacturers' Direct Customer Reviews

Store Details

Store Ratings* Summary


Early Childhood Manufacturers' Direct
Customer Certified
Over 500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.0
On Time Delivery: 8.8
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Early Childhood Manufacturers' Direct


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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sunny
11-14-2009
I was never notified about shipment. When I went into my account to check it showed it was shipped but never gave any tracking information.
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Angels
11-03-2009
I was a little shocked at how long we would have to wait for our product after ordering it, but then it ended up coming sooner than they originally said.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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M
10-31-2009
I have still not received word that they are shipping a new unit that came SEVERLY damaged :(
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-16-2009
I was told I would be able to receive free shipping and a discount because my order was so big (over 15000)but when I went to make the order it was no so. I moved much of my order to someone who would give me the discount
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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PB
10-05-2009
I placed an order for childrens aprons, September 15, 2009. I have not received the order. Can some one please contact me as to the staus of the order (202-502-1628)
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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JB
10-02-2009
Have been in charge of a Preschool program, but ordered these items for my grand-daughters. Loved the quality and they were a great price too.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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sibprincess
09-25-2009
I purchased a table but it arrived damaged (poorly packaged). I called the customer service thinking that I would have to fight my way through the issue but instead I was very impressed with the way their represantative handled the situation!
Overall Rating 5 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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kae
09-16-2009
I got an activity table. I like the item but was under the assumption that the whole thing was a light wood color. I am disappointed it is not all one color.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Lynnie : )
09-14-2009
Easy, fast and good products. What more could I ask for?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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esag
09-10-2009
They offered the lowest shipping prices by more than 50%.