FansEdge Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

FansEdge
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.5
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FansEdge


Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-05-2009
due to lack of knowledge and website misinformation i hadto order the remainder of my order from another vendor. Costing me expedite fees and shipping fees from another company. This made me really upet and the CS person did not offer to assist
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-25-2009
Thanks for your service. I am extremely satisfied with my first experience with your company and will use your company again in the future.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-21-2009
The item has not been opened, since it is a gift. Hopefully all will be fine.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-18-2009
I did not like the fact that the deliver driver just left my package on the door step very early in yhe morning
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-18-2009
I have ordered from FansEdge a couple of times and both times they have been helpful when I called and I have received my order immediately.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-12-2009
ordered red but got black but the black ones are nice too. Quick service! Great customer service!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-07-2009
I still don't understand why I was charged 10 dollars for shipping when you advertise 4.99 shipping. I don't think I ordered express or anything. I just wanted to do the $4.99 shipping.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-05-2009
I bought from FansEdge because you accept VISA. The other websites used PayPal, which I refuse to use again, due to previous issues.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-28-2009
great price and great packaging it has been a great opportunity to buy from you guys keep the good work ,till next time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
09-24-2009
I returned a sweatshirt Friday the 19th, but have yet to have any contact as to weather or not it waws recieved and if the price has been credited to my credit card account