wine.com Customer Reviews

Store Details

Store Ratings* Summary


wine.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of wine.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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PeteSchnak
02-08-2010
It was quick, easy, and I got the wine that I wanted at a great price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Johnny
02-08-2010
Great selection, super fast delivery & $5.00 shipping, great deal.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Wootiedog
02-04-2010
The purchase arrived exactly on the date I specified. As this was purchase was for a birthday present, Wine.com came through.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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PaulR
02-02-2010
Good selection and discription of wines alway promptdeliveresand great offers.Cheers
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Bugsy
02-01-2010
wine.com is easy to use, the selection is phenomenal and our purchase arrived within days, well before the specified target date for delivery.One of the most rewarding on line buying experiences we've ever had.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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rooster8t8
01-31-2010
Buying quality wine and accessories has never been easier.
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Bill
01-27-2010
My main complaint is with the time it takes to have something shipped. I spent almost $14 for the basic shipping and the the estimated delivery time was almost 2 weeks away!! Paying $14 for a 2 week shipping time is excessive.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-26-2010
shipping costs are too high.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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rubyred
01-25-2010
just wanted to change the date of delivery and was not able to do so
Overall Rating 3 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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JR
01-25-2010
i purchased a bottle for my wife who is a collector. this was supposed to be a anniversary gift. i ordered 2 weeks in advance. order never came in so i called and found out it had not left the warehouse. i had nothing to give my wife on our...