wine.com Customer Reviews

Store Details

Store Ratings* Summary


wine.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of wine.com


Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
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RGF
11-23-2009
Product arrived several days late. I ordedered the product a month early to ensure on-time delivery. It took me 2 calls over 2 days to get the order sent out. I was assured that the order would still make it on time which was a false statement.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Tiben
11-23-2009
The only issue about wine.com is knowing to which states wine can be shipped. It seems to vary from time to time
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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allevening
11-23-2009
Wine.com is the best source for wine on the internet. I wouldn't buy from anywhere else, and I frequently tell others about Wine.com.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Fritz
11-22-2009
I have ordered several times from wine.com, and I have always been pleased with the results.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Wine Guru
11-21-2009
Great Service. For the past two years I've bought all my wine cellar selections from Wine.com and got Frequent Flyer miles too!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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eimeria
11-17-2009
A few places of the wine.com web site can be confusing especially when checking out with the mailing address and credit card payment pages. But I was able to figure it out and the wine was delivered on time for each case I've ordered so far.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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AL
11-17-2009
I have enjoyed ordering thru wine.com
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sara
11-16-2009
The speedy delivery was impressive! I'll definately shop here again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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phred
11-15-2009
Excellent site for wine
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ram
11-13-2009
Easy to order and track. Great quality of products. Keep up the great standards!