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wine.com Customer Reviews

Store Details

Store Ratings* Summary


wine.com
Customer Certified
Over 50,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.4
On Time Delivery: 9.1
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
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Reviews of wine.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Gordon
02-13-2012
Wine.com is a great place to buy wine. No hassles, great inventory, and fast delivery.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-10-2012
The package did not arrive as quickly as I would have liked. It was a day or so late, but that wasn't a big deal.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-10-2012
I love this site and its so easy to use. Its great being able to read details and reviews about the wine prior to purchase. The wines are packaged fantastically and I love that they give me stickers for each bottle for reference.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-09-2012
Products are terrific. Issue with delivery since need to be home to sign and this is VERY inconvenient. Would be nice to not have to sign for repeat customers.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Rudolf
02-06-2012
Great way of exploring diffrent wines,especially for the beginner the reviews are very helpfull.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-05-2012
Unfortunately the Vernaccia I wanted to order was sold out. But the fact that you actually carry it is encouraging.
Overall Rating 10 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jdh
02-05-2012
This is a company that I would definitely recommend to those who like good wine!
Overall Rating 10 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Steve
02-04-2012
Prices are just too high compared to wine shops in my San Diego area. Selection of California wine could be greater.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-03-2012
Will open Feb 12th. I am sure it will be good. The card could have been a little more personal rather than a perforated with the invoice.
Overall Rating 9 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
01-29-2012
Too inconvenient to wait at home all day to sign for delivery.

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