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RitzCamera.com Customer Reviews

Store Details

Store Ratings* Summary


RitzCamera.com
Customer Certified
Over 25,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.5
Customer Support: 7.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of RitzCamera.com


Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-13-2012
i never got my purchase
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Darwin
02-07-2012
Good product at a price that beat all competitors. Very satisfied, thanks.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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DAS
02-06-2012
This is the second purchase I've made from Ritz and am totally satisfied.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-31-2012
The order tracking did not work any time I tried to view it.
Overall Rating 6 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 3 Customer Support
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artphoto
01-30-2012
I noticed on the purchase confirmation email that my shipping zip code was incorrect and listed as the same as my billing zip. I called to correct that and was told that customer support would "try" to get it corrected. I used chat and later called...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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JR
01-29-2012
My experience with RitzCamera.com was fantastic. I found the lens I wanted at a lower price than anywhere else I looked. I had forgotten a portion of my delivery address so I called customer service to edit my order. They were available to speak to...
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
01-27-2012
I placed my order in December before Christmas. Even though the web site indicated the camera and lens were in low supply, I was told they would be available and shipped to me in about a month. After a month, when I asked, through live chat, when...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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CB
01-16-2012
My fiance and I always shop products and prices. For cameras, we always buy at Ritz. The price is right and the product quality is excellent.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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eldoba
01-14-2012
great place to purchase product.
Overall Rating 4 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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cyclone
01-13-2012
I wished they use the online order e-mail address (Not my old e-mail address in their records) to correspond the order. I received no confirmation on my order at all. I also have no final billing(receipt) information. The online chat agent is unable...

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