Homebrew Adventures Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Homebrew Adventures

Over 1,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Homebrew Adventures


Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 4  Products Met Expectations
Read full review
Online Shopper
04-14-2009
Overall I was peased with my products. The wine kit I received had a leak in one of the bags of additives. The bag of additives was quickly replaced by the manufacturer and my wine kit is fermenting as we speak.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
04-04-2009
Great selection of products, great prices
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
03-28-2009
ThAnk You
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
02-20-2009
customer support outstanding
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
11-25-2008
Shipped an unauthorized order to me!!
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
11-11-2008
I received StarSan instead of Iodophor. Needed it right away and not a big difference for my purposes, but still a little worrisome. While I am in driving distance, it would be nice to know that online ordering is available and reliable.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
11-05-2008
I did receive one email stating that the yeast was back ordered. There was no further followup during the 21 days it took to fill the order. I did contact via the website, but that never garnered a response so I telephoned.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
10-03-2008
Customer service was very helpful when there was a credit card "burp"- the problem was resolved immediately and my order was shipped and received quickly! I will definitely recommend this company to anyone in the market for their products/services.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
10-03-2008
I was so satisfied with the time it took to resolve the problen of a broken Proof and Traille hydrometer which took less time to solve the problem than it did to dial the phone, I'm prepairing a lit of items fo a later orderr
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
08-14-2008
I've been a customer for several years. I like the custom packaged recipes, since I brew only every 4-6 weeks. I also like the HBA interface better than the AB interface and the HBA club discount!