ozbo Customer Reviews

Store Details

Store Ratings* Summary


ozbo
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.2
On Time Delivery: 8.1
Customer Support: 7.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of ozbo


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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bugsy
12-02-2009
I ordered a cat box on 10/19. Received the wrong size. After several calls and promises I learned today, 12/2, that the order was cancelled and credited a week ago.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-30-2009
Could not find item ANYWHERE else, thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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squeeky
11-22-2009
I love the product and can not find it in ny so you will be receiving more business from me.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
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animallover
11-19-2009
Was sent confirmation. Item did not arrive after over two weeks. I e-mailed; no response. After nearly one month I called and they Say item was backordered and they will credit my credit card.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Rob
11-17-2009
I understood my order was coming by FedEX, which was to deliver it by Friday of the week it was ordered. It did not come until Tuesday the following week and was by USPS. This was my only disappointment! The staff was very courteous.
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-10-2009
I have called left 2 messages that I have been charged for the product but I have not revieved it as yet. Again on response. Satisfication is not good at all. I need the product or credit immediately please or product ordered. Emailed also.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Paul Tomlin (Mr. T)
11-09-2009
Half of order was delivered but on time, on contacting sales support imediate resolution to problem was found and short fall was delivered in record time.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Frustrated purchaser
11-03-2009
Still haven't received product
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Suzy8888
10-25-2009
I find the Ozbo website very lacking. There is no way to log into an acct, no way to track pkg.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Pal
10-24-2009
Placed order on 10/19/2009. Order # 248899. As of 10/24/2009 order has not been received