Folica.com Customer Reviews

Store Details

Store Ratings* Summary


Folica.com
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.3
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Folica.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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jhaas
01-05-2010
folica was easy to use and offered useful information for comparison with quick and easy shipping. the product does not perform as expected & is a hassle to return. this is a draw back from ordering online.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Neecy B
01-05-2010
The website stated that I would get a free mini-SEDU straightener, but I never received it. I e-mailed customer service about this on 12/22, but I have yet to receive a response. This lack of response is kind of steering me away from your company.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Boo Boo
12-31-2009
I ordered the InstaStyler on Dec. 20th. I was pleased to receive the free 2 day shipping and 10% off! My daughter loves it. I ordered a hair dryer last year and was extremely pleased with that purchase.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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julieee
12-30-2009
I accidently bought wrong products at first. I called the customer service they were very kind and cancelled the transaction right away so that I can repurchase again. I am very satisfied with the product I have received as well..
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
12-30-2009
The only thing I was unhappy about was the package came in the mail. I didn't know it was in the mail box I had expected it to come UPS. So when I did get it the hair spray was frozen.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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bamitsannasaurus
12-29-2009
` well. the product arrived 3 days late. and when i called customer service, they were of little help. and were quite bitchy ! but my item is authentic, i can trust this site.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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CINDY
12-29-2009
AFTER ORDERING, I FOUND THAT MY DAUGHTER WOULD HAVE LIKED THE GOLD TARA BANKS IRON, BUT MY ORDER HAD ALREADY BEEN PROCESSED. OTHERWISE , SHE IS OKAY WITH THE PINK FLAT/CURLING HOT IRON.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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slim
12-28-2009
Ordered two flat irons. Both went to my daughter's address when one should have gone to mine The brand was right but the color was not what was shown. Instead it was pink with breast cancer awarness ribbon on it instead. Both should have been silver
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Dee
12-28-2009
My order was received within 3 days! Awesome shipping service! Thank you.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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patricia
12-28-2009
this is my second purchase and am very please!!!