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Coach.com Customer Reviews

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Store Ratings* Summary

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 8.8
Customer Support: 8.7
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Coach.com

Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Online Shopper
11-02-2009
Am disappointed that the company has chose to eliminate a few of the standard purses that I enjoyed. And that they no longer carry the backpack that I have.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Online Shopper
11-01-2009
that is not a problem. I was quite happy with everything bout the site and my gift.
Overall Rating 4 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Read full review 		Online Shopper
10-29-2009
One month after purchase a piece of leather on the handbag that intertwined with a chain has come undone. Spend over $300 on a bag and you do not expect it to start falling apart in a month. I have purchased several Coach bags, this is the first...
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
10-26-2009
n/a
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
10-26-2009
Loved ordering through them
Overall Rating 9 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
10-26-2009
Shopped in the store
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Online Shopper
10-26-2009
Absolutely love the purse and wallet. Craftsmanship is superb!! Very well made!! Love the color. Get lots of compliments!! Love it!!
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-22-2009
Found the sizes to be rather small fitting
Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
10-22-2009
I did not make this purchase online and I returned the item
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Online Shopper
10-22-2009
They were good to deal with.
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